Terms and Conditions

Terms And ConditionsCopyright/Trademark Information
All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of SuperSexySexToys.com™ or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. SuperSexySexToys.com™ reserves the right at any time after receipt of your order to accept or decline your order for any reason. SuperSexySexToys.com™ reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $1000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, SuperSexySexToys.com™ shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. SuperSexySexToys.com™ shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, SuperSexySexToys.com™ shall immediately issue a credit to your credit card account in the amount of the charge.

Return policy and limited guarantee against defects

For sanitary/hygienic purposes, ALL SALES ARE FINAL. When you receive your package, promptly check the items to make sure the items are working. While we strive to provide quality products, occasionally an item may be defective. We will only replace/refund for BATTERY OPERATED items with a MECHANICAL DEFECT (or for any shipping errors made by us). NO CREDIT will be given for any “USED” products. You must contact us at SuperSexySexToys@Gmail.com for an RMA. Please return the items in their original packaging within 15 days after RMA is issued to the address we will provide you. Items returned without original packaging will NOT be refunded so please keep all packaging for the 15 day return period. If you have further questions or problems, please contact us.

We have tens of thousands of products on our website. Some of the products have measurements and some do not. We will not issue a refund for a product without measurements due to the size. Please make sure the product you are ordering meets all of your requirements including size before placing your order.

In your return package please include:

  • The packing slip.
  • A note telling us what the problem was.

If you do not include a note, you may not be refunded!

Please allow up to 3 weeks to receive your replacement or refund.

Your account will be credited with the refund/your replacement will be shipped when we receive the returned merchandise. You will receive an email confirmation once your return has been processed.

Shipping charges are non-refundable. Customer is responsible for all return shipping fees.

Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be in perfect working condition, a 25% restocking fee will be applied.

Limitation of Liability
In no event shall SuperSexySexToys.com™ or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

PROCESSING TIME
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.

Please note, credit card processing can take up to 3 business days (depending on the accuracy of the information given to us by the customer). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.
If the item(s) on your order are in-stock, we will ship them as soon as possible from our warehouse or from our Distribution Warehouses. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse.

TOTAL TIME FOR DELIVERY
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.

SHIPPING AND HANDLING RATES

United States:

USPS Standard Service: Shipping fee is calculated based on the total amount of the order.

Order Total Shipping Fee
$0.01-$68.99 $4.99
$69.00 and up $0.00

USPS Express Mail: $34.99

UPS Ground: $8.99

UPS 3-Day: $20.99

UPS Two-Day: $29.99

UPS Next Day Air Saver (next business Day): $59.99

 Canada:

Canada USPS Priority Mail: $24.99

Canada UPS Standard: $29.99

International:

USPS International: $29.99  (orders up to 4lbs.)

Please note that order shipments returned to {WEBSTORE} due to incomplete/incorrect postal information or refused entry by customs may be subject to a 20% restocking fee.

CUSTOM AND DUTY
Orders may be subject to import duties and/or taxes upon reaching the destination country. Any additional charges are the responsibility of the addressee as SuperSexySexToys.com™ has no control over any foreign duty or additional taxes charged.

Please note that order shipments returned to SuperSexySexToys.com™ due to failure to pay import taxes or custom duties may be subject to a 20% restocking fee.

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Super Sexy Sex Toys

1211 SW 4th Ave, Fort Lauderdale, FL, 33315
Fort Lauderdale, FL
33315