Shipping and Returns

Free Sex Toy Shipping

Discreet Packaging

SuperSexySexToys.com is a strong advocate for personal privacy, and we do whatever it takes to preserve yours. We pack your order in nondescript envelopes and boxes, just like your everyday mail or packages. The only identifying marks are your mailing address and ours. The name “Super Sexy Sex Toys” does not appear anywhere on the outside of your package.

Domestic Shipping Rates & Delivery Times

SuperSexySexToys.com all of your items for one low price. To stretch your dollar, we suggest ordering several items at once. Your shipping costs won’t go up, and you’ll save more money. Furthermore if your order is over $100 we will ship it for free

Available shipping methods and fees.

United States:

USPS 2-5 DAY DELIVERY: Shipping fee is calculated based on the total amount of the order.

Order Total Shipping Fee
$0.01-$68.99 $4.99
$69.00 and up $0.00

USPS 2-3 DAY DELIVERY: $9.99  (Insurance included)

USPS Express Mail: $34.99

UPS Ground: $11.99*

UPS 3-Day: $20.99*

UPS Two-Day: $29.99*

UPS Next Day Air Saver (next business Day): $100.00*

* shipping is not available for Alaska, Hawaii, U.S. territories, P.O. Boxes, APO or FPO addresses or international shipments.

Canada:

Canada USPS Standard: $24.99

Canada UPS Standard: $29.99

International:

International Shipping: $29.99  (orders up to 4lbs)

International shipments require customs paperwork and these shipments will take approximately 1-2 weeks from the shipping date to be delivered depending on customs clearance into your country. You will receive a tracking number once the order is shipped. This can be tracked for your convenience on the www.USPS.com website. Customers may want to check with local customs regulations to be aware of the laws within their country. All items that we sell on our site are legal in the USA, however if certain countries restrict these items for use or sale we cannot be held liable if these items are seized or confiscated by customs. We also are not held liable for any tariffs, import duties or international taxes that may be imposed outside the USA. On all international shipments once the shipment arrives into the destination country and customs received the package, the customs agents make all the final delivery arrangements. After tracking the package on www.USPS.com and it states the package is in customs the customer can contact their local customs agents for final delivery information and arrangements.

Note:High Risk Countries: some countries that we have found to be risky as far as importing to with customs seizures and problems are Thailand, United Arab Emirates, Saudi Arabia, Malaysia, Kuwait, and South Korea. We take every effort to accommodate our customers but we cannot control deliveries to these countries.

Free shipping on all orders of $100 or more!

Shipping offer valid on orders with merchandise total of $100 or more – after any discounts and before taxes. Free shipping offer, not valid with other shipping offers. Discount will be automatically applied in checkout. US orders only.

Shipping companies we use for shipping.

United States Postal Service, UPS for US orders, international carriers may vary (we promise times, not companies for international).

We do not accept COD orders.

When does my order ship?

Your order will 98% of the time ship the next business day that you place your order. The warehouse is closed on weekends and does not ship.

UPS express shipping methods do not deliver on weekends. Also, UPS does not guarantee delivery for express methods around holidays, and in the case of bad weather. Please note that the shipping options you choose take effect on the day the item ships, not the day you order. For example, if you order an item on a Friday or a Saturday, the next business day (normally, with the exception of a Monday Holiday) would be Monday. If you pay for next day shipping, you should receive it by Tuesday.

Our website is linked with inventory in the warehouse. Thus, items that are out of stock are automatically updated on the website as out of stock and can not be ordered. Occasionally items are ordered but go out of stock before they can be shipped.

We cannot control delivery errors, especially if your address is not 100% complete.

Returns.

For sanitary/hygienic purposes, ALL SALES ARE FINAL. When you receive your package, promptly check the items to make sure the items are working. While we strive to provide quality products, occasionally an item may be defective. We will only replace/refund for BATTERY OPERATED items with a MECHANICAL DEFECT (or for any shipping errors made by us). NO CREDIT will be given for any “USED” products. You must contact us at supersexysextoys@gmail.com or send us a message here for an RMA. Please return the items in their original packaging within 15 days after RMA is issued to the address we will provide you. Items returned without original packaging will NOT be refunded so please keep all packaging for the 15 day return period. If you have further questions or problems, please contact us.

We have tens of thousands of products on our website. Some of the products have measurements and some do not. We will not issue a refund for a product without measurements due to the size. Please make sure the product you are ordering meets all of your requirements including size before placing your order.

In your return package please include:

  • The packing slip.
  • A note telling us what the problem was.

If you do not include a note, you may not be refunded!

Please allow up to 3 weeks to receive your replacement or refund.

Your account will be credited with the refund/your replacement will be shipped when we receive the returned merchandise. You will receive an email confirmation once your return has been processed.

Shipping charges are non-refundable. Customer is responsible for all return shipping fees.

Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be in perfect working condition, a 25% restocking fee will be applied.

We are dedicated to carrying only highest quality adult products and maintaining attentive customer service. We hope you have been and will be happy with our services.

Please if you have questions, please email: SuperSeySexToys@Gamil.com

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Super Sexy Sex Toys

1211 SW 4th Ave, Fort Lauderdale, FL, 33315
Fort Lauderdale, FL
33315